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Privacy Policy

Effective date: October 9, 2025

1. Data Controller

The data controller for personal data collected on the Orbitechshop.com website is:

Orbitechshop.com
Contact e-mail address: privacy@orbitechshop.com

2. Data Collected

When using the website, the following data may be collected:

  • Data voluntarily provided by the user (e.g., name, email address, postal address, phone number) to make a purchase or contact customer service.
  • Technical and navigation data (IP address, device type, browser, pages visited), collected automatically for security reasons and service improvement.
  • Cookies and similar technologies, used to ensure the proper functioning of the website and perform statistical analyses (see the cookies section).

3. Processing Purposes

Personal data is processed solely for the following purposes:

  • Manage orders, payments, and deliveries.
  • Provide customer assistance.
  • Handle information or contact requests.
  • Comply with legal and tax obligations.
  • Analyze, anonymously, website usage to improve performance.

4. Legal Basis

Data processing is based on:

  • The execution of a contract or pre-contractual measures (orders, information requests).
  • Compliance with legal obligations (tax or accounting).
  • The legitimate interest of the controller to ensure security and proper functioning of the website.
  • Explicit user consent (only when necessary, for example for promotional communications).

5. Processing Methods

Data is processed using computer tools and appropriate security measures to protect against unauthorized access, loss, or alteration.

No automated decision-making or profiling is performed without the user's prior consent.

6. Data Retention

Data is retained only for the duration necessary for the mentioned purposes and in accordance with applicable legislation.

7. Data Disclosure

Data is not publicly disclosed.

They may be disclosed only to third parties necessary for service provision (e.g., carriers or payment providers), always in compliance with personal data protection regulations.

8. User Rights

The user has the following rights regarding their personal data:

  • Right of access and rectification.
  • Right to erasure ("right to be forgotten").
  • Right to restriction of processing.
  • Right to object to processing.
  • Right to withdraw consent at any time.

To exercise these rights, the user can contact: privacy@orbitechshop.com